Terms of Service

1. Agreement to These Terms

Haven ("Haven," "we," "us," or "our") is a social and community platform operated by Metaplexus LLC, a limited liability company based in the United States. These Terms of Service ("Terms") form a binding legal agreement between you and Metaplexus LLC governing your access to and use of the Haven application, websites, and related services (together, the "Service").

By creating an account, clicking "I agree," or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

2. Who May Use Haven

You must be at least 13 years old to create an account. If you are under 18 (or the age of majority where you live), you may use Haven only with the involvement and consent of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use of the Service.

Haven is not directed to children under 13, and we do not knowingly allow anyone under 13 to create an account or provide personal information. If we learn that we have collected information from a child under 13 without verifiable parental consent, we will delete it. See the Children section of our Privacy Policy.

By using the Service you represent that you are legally able to enter into this agreement and that you are not barred from using the Service under the laws of your jurisdiction.

3. Your Account

You are responsible for the information you provide at registration, for keeping your login credentials secure, and for all activity that occurs under your account. Notify us promptly at haven@metadock.io if you suspect unauthorized use. You may not share, sell, or transfer your account, and you may not create an account using false information or on behalf of someone else without authorization.

4. What Haven Is

Haven is a community-centered social platform. It combines a posting feed, community spaces with channels and roles, direct community participation, and image sharing. Haven includes features that let you organize the people you connect with into private connection circles and choose which audience can see a given post. We may add, change, or remove features over time.

Haven is a platform for communication and community. It is not a provider of professional, medical, legal, financial, or mental-health advice, and content posted by users does not constitute such advice.

5. Acceptable Use and Community Rules

You agree not to use Haven to do any of the following, and not to enable or encourage others to do so:

• Harass, threaten, bully, stalk, dox, impersonate, or intimidate any person.
• Post content that is unlawful, hateful, sexually exploitative of minors, incites violence, or promotes self-harm.
• Post content you do not have the right to share, or that infringes anyone's intellectual property, privacy, or other rights.
• Share another person's private information or private communications without their permission.
• Spam, scam, phish, distribute malware, or run unauthorized automated activity (scraping, bots) against the Service.
• Attempt to access accounts, data, or systems you are not authorized to access, or interfere with the security or operation of the Service.
• Misrepresent your identity or affiliation, or evade a suspension or ban.

Our Community Guidelines (posted within the Service) provide further detail and are part of these Terms. We may update them as the community grows.

6. Your Content

You keep ownership of the content you create and post on Haven ("User Content"). By posting User Content, you grant Metaplexus LLC a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, adapt (for example, to resize images or format posts), and distribute your User Content solely for the purpose of operating, providing, and improving the Service, and consistent with the audience and connection-circle settings you choose for that content.

This license ends when you delete your User Content or your account, except that content you shared with others may persist where they retained it, and we may keep backup copies or content we are required to retain by law for a limited period. You are responsible for your User Content and represent that you have the rights necessary to post it and grant this license.

7. Connection Circles and Audience Settings

Haven lets you sort connections into private circles and route a post to a chosen audience. These tools help you manage who sees what, but no online sharing setting is perfectly secure: people you share with can copy, screenshot, re-share, or describe your content elsewhere, and you should not post anything you would be harmed by if it became public. Circle labels you assign are private to you; we describe how the suggestion feature works in our Privacy Policy. We do not guarantee that any audience setting will prevent all unintended access.

8. Moderation and Enforcement

Haven hosts content created by its users. Under Section 230 of the U.S. Communications Decency Act (47 U.S.C. § 230), we are not the publisher or speaker of User Content and are not responsible for it. We may, but are not obligated to, monitor, review, moderate, restrict, remove, or rank content, and we may use automated tools (including harassment detection) to help keep the community safe. We may suspend or terminate accounts that violate these Terms or our Community Guidelines. We aim to apply our rules fairly, but moderation decisions are made at our discretion.

9. Copyright and DMCA

We respect intellectual-property rights and respond to notices of alleged infringement under the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe content on Haven infringes your copyright, send a notice to our designated agent containing the information required by § 512(c)(3): your signature; identification of the work; identification and location of the infringing material; your contact information; a statement of good-faith belief; and a statement, under penalty of perjury, that the information is accurate and that you are authorized to act for the rights holder.

Designated DMCA Agent: Metaplexus LLC, Attn: DMCA Agent, 17350 State Hwy 249, Ste 220 #6205, Houston, Texas 77064, haven@metadock.io. (This agent must be registered with the U.S. Copyright Office DMCA directory before launch to preserve safe harbor.)

We will remove infringing material in appropriate cases, forward notices, allow counter-notices, and terminate the accounts of repeat infringers in accordance with our repeat-infringer policy.

10. Our Intellectual Property

The Haven name and logo, the software, design, look and feel, and all materials we create are owned by Metaplexus LLC and protected by intellectual-property laws. We grant you a limited, personal, non-transferable, revocable license to use the Service. Nothing in these Terms transfers our intellectual property to you. You may not copy, modify, reverse-engineer, resell, or create derivative works from the Service except as the law allows.

11. Third-Party Services and Paid Features

The Service may rely on third-party providers (for example, hosting, analytics, payments, and communications). Their services are governed by their own terms and privacy policies. If Haven offers paid memberships or features, the applicable prices, billing terms, and refund terms will be presented to you at purchase and form part of these Terms.

12. Termination

You may stop using Haven and delete your account at any time. We may suspend or terminate your access, with or without notice, for violations of these Terms, for conduct that harms the community or other users, or where required by law or to protect the Service. Sections that by their nature should survive termination (including content license terms, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.

13. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that content posted by users is accurate or reliable. You use the Service at your own risk.

14. Limitation of Liability

To the fullest extent permitted by law, Metaplexus LLC and its members, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, goodwill, or profits, arising from or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim or one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

15. Indemnification

You agree to indemnify and hold harmless Metaplexus LLC from claims, damages, and reasonable expenses (including legal fees) arising from your User Content, your use of the Service, or your violation of these Terms or of any law or third-party right.

16. Dispute Resolution, Arbitration, and Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules.

Except where prohibited by law, you and Metaplexus LLC agree to resolve any dispute relating to the Service through binding individual arbitration rather than in court, and you waive the right to participate in a class action. You may opt out of arbitration within 30 days of first accepting these Terms by emailing us. This section does not prevent either party from seeking relief in small-claims court or from seeking injunctive relief for intellectual-property or unauthorized-access claims.

If users in the European Union or United Kingdom use the Service, nothing in this section removes mandatory consumer-protection rights you have under the laws of your country of residence, including the right to bring proceedings in your local courts.

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you (for example, in the app or by email) and, where appropriate, ask you to accept the updated Terms before continuing to use the Service. The "Last updated" date above shows the current version. Continued use after an update takes effect means you accept the revised Terms.

18. Contact

Questions about these Terms can be sent to Metaplexus LLC at haven@metadock.io.